How we deployed a full autonomous agent system for a web design agency, taking it from zero infrastructure to 24/7 operations in under three weeks.
Fisher Pikeman LLC is a web design agency in New York targeting small businesses nationwide. The founder had the skills and the vision but lacked the team to execute at scale.
There was no receptionist to answer calls. No sales team to follow up on leads. No content writer to publish blogs. No operations manager to keep systems healthy. Every task fell on one person.
The goal: build a system that could find prospects, contact them, follow up, handle responses, publish content, monitor systems, and generate reports. All without human intervention.
We designed a multi tier agent hierarchy with a central Operations Director (Marcus) overseeing four department leads: Communications, Sales, Content, and Operations. Each lead manages specialized agents underneath them.
Every agent was trained on the business's specific services, pricing, voice, and processes. They don't give generic responses. They sound like Fisher Pikeman employees because they've been trained as Fisher Pikeman employees.
Every way a customer could reach the business was automated and monitored. Inbound calls are answered instantly. Emails get personalized responses. SMS replies are classified and routed. Contact forms trigger immediate follow up. Voicemails are transcribed and analyzed. Calendar bookings send automatic confirmations.
If a message arrives at 3 AM on a Sunday, it gets the same quality response it would at 10 AM on a Tuesday. No delays. No "we'll get back to you Monday."
Before deployment, the agency published zero blog posts, zero social media updates, and had no community presence. The Content Engine agent changed that overnight.
Blog posts are written, optimized for search engines, and published three times per day. Social media posts go out daily across multiple platforms. Community engagement happens automatically in relevant online forums and groups. All in the agency's brand voice.
+ 15 more specialized agents handling niche tasks across all departments.
We built this for ourselves first. Now we build it for businesses like yours. Book a free discovery call and we'll show you what's possible.
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